Privacy Policy, Terms & Conditions, and Disclaimers

1. HIPAA Compliance (Health Insurance Portability and Accountability Act)

For clients engaging in clinical consultations and parent guidance sessions, any Protected Health Information (PHI) shared with Haleema Sadia or Spectrum Stream is strictly confidential. We utilize secure, encrypted platforms for all tele-health communications. Your clinical records, session notes, and diagnostic materials are stored on encrypted servers and will never be shared with third parties without your explicit, written consent, except where required by law (e.g., in cases of imminent risk of harm).

2. GDPR Compliance (General Data Protection Regulation)

If you are accessing this site from the European Economic Area (EEA) or the UK, you have specific rights under the GDPR regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your data, subject to legal and clinical record-keeping requirements.
• Right to Restrict Processing: You may ask us to limit how we use your data.

3. Information We Collect

When browsing the site: We collect non-identifiable analytics data (e.g., browser type, pages visited) to improve our resources.
When purchasing from the Shop: We collect your email address for delivery purposes. Financial transactions are securely processed by EasyPaisa; we do not store your banking or credit card details on our servers.
When using the Contact Form: We collect your name, email, and any information you provide in the message field via Web3Forms, a secure form endpoint. Please do not submit highly sensitive medical records through the general contact form.

4. Terms and Conditions of Service

By purchasing digital resources or booking a consultation, you agree to our Terms of Service. Digital products (flashcards, e-books, etc.) are strictly for personal and non-commercial use and may not be distributed or resold. All consultation bookings are subject to availability, and cancellations must be made at least 24 hours in advance to avoid a cancellation fee. We reserve the right to refuse service or terminate clinical relationships if terms are violated.

5. Medical Disclaimer

The content provided on Spectrum Stream (including blogs, flashcards, and free resources) is for educational and informational purposes only. It does not constitute formal medical or psychiatric advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition or neurodevelopmental diagnosis.

6. Contacting the Data Protection Officer

If you have any questions about this Privacy Policy, your data rights, or how we handle your clinical information, please contact our data privacy team at:

Email: privacy@spectrumstream.com
Phone: +92 300 1234567